Privacy Policy

1. Our Commitment to Privacy

Collubus is a company that values transparency and security in the processing of personal data. This commitment is applied in our daily relationship with our investors, business partners, customers and suppliers. The privacy and security of data you entrust to us is a priority.

We are committed to only collect, store, process, transmit or delete personal data from our investors, business partners, customers and suppliers only when those are essential to offer our best services. We inform you how we use your personal data and for what purposes, with the guarantee that we collect, share and store those data applying security and data protection best practices. When your personal data are collected, stored, processed, transferred or deleted by other entities, we demand the same level of privacy and security.

Whenever you have any doubts about the use we make of your personal data, we will be available to help you through the following channels:

2. Who is responsible for your personal data?

Collubus belongs to the Visionaria holding company.

3. What personal data may we collect?

In this Privacy Policy, the term "Personal Data" means the set of information that relates to you and that allows us to identify you, directly or indirectly.

Collubus may collect personal data such as user identification and contact (full or abbreviated name, citizen card number, tax identification number, address, telephone, e-mail) and interactions and transactions made with Collubus.

4. How and why do we use your personal data?

We use your personal data for the following purposes:

  • - Providing information in response to requests arising from the investors and internal reporting;
  • - Operationalization of partnership actions in the area of Corporate Social Responsibility;
  • - Compliance with regulatory reporting duties;
  • - Compliance with communication and brand actions and projects.
5. How long do we keep your personal data?

Your data will only be kept with us for the period necessary to fulfill the objectives identified in the previous point and to comply with the law.

Once the maximum retention period has been reached, your personal data will be anonymized or securely deleted.

6. With whom can we share your personal data?

In some cases, we may disclose your personal data to other companies of the Visionária Group. In such cases, we require all the security measures to protect your personal data.

Once the maximum retention period has been reached, your personal data will be anonymized or securely deleted.

7. How can you exercise your personal data protection rights?

Under certain circumstances, you have the right to ask us:

  • a) Additional information about our use of your personal data;
  • b) Access to your personal data;
  • c) to pass on your personal data you have provided to another entity;
  • d) to update your personal data;
  • e) to delete your personal data;
  • f) to suspend the processing of your personal data if you object to it;
  • g) The limitation of how we use your personal data while correcting them or clarifying any doubts about their content or the use we make of them;
  • h) The provision of a channel for you to contest decisions taken solely on the basis of the automated processing of your personal data.

You also have the right to revoke or change, at any time, the consent you have given us to use your personal data, when the processing is based on consent.

The exercise of these rights is excepted when your personal data are used to safeguard the public interest, in particular in cases of detection and prevention of crime, or when they are subject to professional secrecy.

To exercise your personal data protection rights or whenever you have any questions about our use of your personal data you should contact us through the following channels:

If you are dissatisfied with the way we use your personal data or with our response to your request to exercise your rights, you may submit a complaint to the National Data Protection Commission (CNPD) - Address: Av. D. Carlos I, 134 - 1.º, 1200-651 Lisboa Portugal - Telephone: +351213928400 - Fax: +351213976832 - E-mail: [email protected]

8. How do we protect your personal data?

We have a variety of information security measures in line with national and international best practices to protect your personal data, including technological controls, administrative, technical, physical and procedural measures to ensure the protection of your personal data by preventing its improper use, unauthorized access and disclosure, loss, improper or inadvertent alteration, or unauthorized destruction. We assume the same commitment of continuous improvement in information security as we do in our daily activities.

Among others, we highlight the following measures:

  • a) Restricted access to your personal data only by those who need it for the purposes we have set out above;
  • b) Storage and transfer of personal data only in a secure way;
  • c) Protection of information systems to prevent unauthorized access to your personal data;
  • d) Implementation of mechanisms to ensure the integrity and quality of your personal data;
  • e) Permanent monitoring of the information systems in order to prevent, detect and prevent the misuse of your personal data;
  • f) Redundancy of personal data storage, processing and communication equipment to avoid loss of availability.
9. Updates to this Privacy Policy

This Privacy Policy, which is published since November 2020, may be updated in due course, which will be disclosed on our website.